Timing
6 PM to 3 AM or 9 PM to 6 AM (Night Shift)*
*Please proceed with applying only if the working hours suit you.
Position Summary
This position is responsible for achieving defined performance targets and maintaining a high level of satisfaction for the clients of Apex Property Ltd. consistently. The incumbent must have the ability to lead, manage, and guide a team of diverse individuals toward a common goal.
Scope
The incumbent will primarily be dealing with American clients & stakeholders. So, high proficiency in English communication is mandatory for the role.
Qualifications
The requirements listed below are representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully.
• Positive and enthusiastic attitude.
• Excellent English verbal communication skills.
• Excellent active listening skills.
• Able to work independently as well as a team player.
• Diversified team management.
• Ability to rally individuals towards a common goal.
• Knowledge and application of techniques such as building rapport, needs/values evaluation, persuasion, negotiation, closing a deal, etc.
• Analytical capability.
• High English typing speed & accuracy.
• Curiosity & High learning propensity.
• Computer literacy.
• Decision-making capability.
• Ability to work under pressure & meet deadlines.
• Cross-cultural awareness.
• Customer-centricity & Problem-solving mindset.
Essential Duties & Responsibilities
The essential functions include but are not limited to the following:
• End-to-end customer service.
• Quality assurance of the services generated by stakeholders.
• Ensuring timely service delivery in line with Apex Property’s brand promises.
• Revenue generation from the clients.
• Achieve team KPIs.
• Cross-team coordination.
• Keep current on company information and materials.
• Keep current on the company's marketing strategies. Be an Apex Property flag bearer on and off the job.
• Attend and actively participate in all team meetings, and workshops/training.
• Set and review performance goals daily, weekly, monthly, and annually.
Educational Requirements
• Bachelor's degree in any discipline from a reputed university
• CGPA: 3.00 or above
• Expected combined CGPA in SSC & HSC is 9 and above
Experience Requirements
Experienced professionals (1 to 3 years) are preferred.
Job Location
On-Site Banani
Salary
BDT 60,000/- Monthly
Benefits
• Festival Bonus (Twice annually)
• Attractive Sales Incentive
• Work-Abroad Program
N.B. Applicants can be considered for other Open Positions based on the Needs of the Organization.